Specifier Hub Charter

Specifier toolkit charter
Scope

Aim of the toolkit is to provide Business growth oriented contents to all country channel managers and local marcoms involved into Electrical Distribution Business whatever their Business Units.

This is Operational Platform which differs from Channel 2.0 run on Collaboration Site Intranet. This intranet support countries on how to implement PanelBuilder & Contractor channel management.

The scope is internal only. The communication to our customers or partners has to be done under PRM.

Objectives & Audiences

Specifier toolkit has 3 main objectives. Help any people involved into Power Distribution Business to:

  • INCREASE efficiency & skills by accessing to relevant channel management & Sales enabler tools.

  • PLAN channel animation thru campaign or thru PRM.

  • CONNECT with your peers and share what you did or reuse what has been a success.

Links to other platforms

To manage Specifier Toolkit we use Corporate digital tools provided by IPO only:

  • EDMS (shopping kiosk)

  • Telescope

  • Box

  • Yammerh

  • Collaboration Sites

So we develop nothing. we try to find the best way to present our content and to get the latest versions according these tools

Responsibilities

Content Owner

There is one Content Owner by section (segments, offers, application, software…).

  • He is responsible for the relevance & the update of the content.

  • When he wants to update his page, he send his request to the Specifier Toolkit Manager. He can also ask to the Contributors to do it.

  • However, Content Owners manages himself his document(s) on Box, Shopping Kisok and Telescope and informs Specifier toolkit Manager if he wants to promote the update on Specifier toolkit.

  • He can promote his latest update on Yammer subject or other channel (emailing,…) himself.

  • If content owner is responsible of a Private Site, he manages

Contributor

Contributors are every people who create content for the Content Owners. Could be a resource from Communication Team, Catalogues Team, Tech Publication team, Training team…..

  • He closely works with Content Owner

  • He provides new content to Content Owner in order to update his page.(by email, box)

  • Or with Content Owner agreement, he can do an update request direcly to the Specifier toolkit Manager.

Specifier toolkit Manager

Specifier toolkit Manager is responsible of the platform webmastering. He is in contact with webmaster team of The_Exchange platform.

  • He guarantees The_Exchange functionnalities and Specifier toolkit charter & rules and advises Content Owners and Contributors about how to integrate their content on the platform.

  • He manages updates requests from Content Owners & Contributors.

  • He could make links with other channel sites

  • He supports, trains and advises Content Owners and Contributors for the updating of their page(s).

  • He defines processes and coordination between the different platform involved.

  • He is the interface with IPO Support in case of bugs with The_Exchange tool.

  • He informs Contributors about new functionalities offered by the tool and offers tips and tricks.

  • He provides Specifier toolkit statistics to Management.